1. What's the Catch?
There is no catch! We intend to remain as a reputable web hosting company, and we do not believe in questionable marketing tactics to lure in new customers.

2. Can I Test your Download Speeds?
Yes you can. Just Click Here to perform a test now.

3. Can I upgrade my plan at any time?
Yes. You can upgrade your account at any time with no fee!

4. Do you have uptime guarantee?
Yes, most plans come with a 99% uptime guarantee.

5. What is your spam or bulk e-mail policy?
Perfect Hosting has strict policies that prohibit all bulk e-mail/usenet posting and unsolicited advertising email. Any client found to be engaged in this activity will have their site removed from this network. PLEASE! Don't waste your money on bulk e-mail scams, save your site and your money. Don't Send Spam! There are no refunds for clients deliberately misusing our services.

6. How long have you been in business?
We have been in business since MAY 2004.

7. Email setup
Perfect Hosting gives you access to a web-based control panel with which you setup your mail accounts, auto-responders, email forwarding etc. You may setup as many accounts as your plan entitles you to.

8. Will you place ads on my site?
No, we NEVER place ads on ANY website.

9. How long does it take to setup my new account?
Orders received will be setup within 24 hours, normally.

10. Do you support PHP?
Yes!

11. How long does it take to get a domain working?
On average a new domain should be working in about than 24hours, a domain that is moving to Perfect Hosting takes about 36hours on average. In any case if your domain is not working 36 hours after, you should contact your Perfect Hostingrepresentative for an update.

12. Do you use a control panel?
Yes, we use the most recent version of CPanel.

13. Can I host an adult site?
Sorry, we do NOT host adult related sites on our servers.

14. Why do you charge a set-up fee?
Every package comes with a $15 set-up fee, this is to help us cover the initial set-up costs for new accounts. This is a one-time fee. Also remember that you are getting a free domain if you do not already own one...

15. Where can I get support?
You can get support from a variaty of places. The best way to get support is to log into your account on the site by visiting billing.perfecthostinginc.com and loging in with the information provided in your set-up email. You can then create a support ticket and we will respond to you as fast as possible. You can also see other support means by clicking on the link "support" on the left of this page.